Facilitation Services

© 2000, 2001, 2002, 2003 Organizational Analysis Corporation, All rights reserved.

Organization Analysis Corporation, (OAC) provides facilitation services to agencies, business, and communities in involved in collaboration efforts, such as, working groups, integrated product relationships, shared process or self-directed teams.  As such, OAC facilitators act as neutral parties to assist in the resolution of divergent interests, or information sources in briefings, debriefing, and training. 

Problem Solving Techniques - Catalog # FS1

OAC uses a broad array of problem solving techniques through which to guide the development of effective exchanges of ideas to facilitate resolutions to complex and divergent issues.  They include, but are not limited to:

• Methods for resolving confrontational and distracting influences.
• Using metaphors to produce results.
• The use of complex equivalents to build rapport, reduce friction and to promote proper and effective bonding in support of a mission.
• The use of communication strategies and protocols..
• Establish roles for team members.

Resolving Disputes - Catalog # FS2

Resolving disputes, disagreements, and divergent views requires a degree of finesse that develops out of both experience and training.  OAC has an established protocol for this function that includes:

• Establish behavioral protocols for addressing conflicting views.
• Monitor responses, calibrating for changes in verbal tones.
• Identify people who use counter exampling techniques, match, and switch.
• Direct the conversation so that underlying desires are revealed.
• Support the recognition of higher levels of intent.
• Elevate the discussion to determine if conflicting ideas support similar goals.
• Use techniques to achieve uniform commitment to mutually beneficial outcomes.

Producing Draft Reports - Catalog # FS3

Providing a draft for permanent record is normal practice for our firm.  Final drafts are provided to the clients for all reports and activities.  Information may include:

• Title Pages with Authors name and contact information, publishing date and entity
• Table of Contents
• Written Material and Visual Aids
• Appendices and other material as requested by the client.

Agenda - Catalog # FS4

A good agenda can be used as an excellent tool for the facilitation of meetings.  If properly defined and refined, it can serve as the guide through which the meeting can fulfill its purpose.  .  OAC's process for defining and refining an agenda is as follows:

• Identify the desired outcome associated with the meeting.
• Communicate so that the group possesses a shared image of the desired outcome.
• Identify major objectives i.e. decisions to be made, progress to be reported, discussion topics.
• Allow a specific amount of time to accomplish each objective.
• Review the order and content of items contained on the agenda to timing and placement.
• Future pace the desire outcome.

Conference Support - Catalog # FS5

Logistical Meeting and Conference Support when performing Technical Facilitations is provided as in response to the client's need, but may include the following:

• Meeting rooms
• Audio/Visual Equipment, Computers
• White Boards, Flip Charts and Related Supplies
• Facilitators, and Assistants
• Clerical and Conference Support
• Note Books, Note Pads, Schedules
• Logistical Support, Transportation to and from Airports, Hotel reservations

Meeting Records - Catalog # FS6

When recording discussions and content that occur during the course of a meeting is required, OAC's will be prepared to accommodate the client's needs.

• Recording equipment can be provided as needed.
• In meetings where confidentiality or secured or proprietary data is being discussed, meetings may be held in secured rooms.
• Support for the taking of meeting minutes can be provided.

Meeting Planning - Catalog # FS7

OAC provides services related to debriefing and overall meeting planning to clients on a regular base.

• Debriefings are conducted at the beginning and closing of all OAC projects, when major milestones are met, when additional information or clarification is needed and at any other time during the course of the project, pursuant to the client's request.
• Agendas for debriefings are developed.  Objectives are documented and their status is discussed.
• On site visits prior to scheduled meetings may be required so that facilitators are familiar with existing conditions. 
• The proper atmosphere is always important.  The appropriateness of facilities and equipment are checked in advance of meetings to assure that the environment adequately supports the activity.
• OAC materials needed for meetings are reviewed to assure that ample supply is available.
• In cases, where custom tools and aids are necessary, necessary planning for debriefings and meetings will occur prior to the meetings scheduled date..

Final Reports - Catalog # FS8

Preparing drafts and final reports for presentation, is a normal part of OAC's closing process.  When final reviews have been conducted, OAC incorporates requested changes, prepares documents for printing and binding, coordinates the production and distributes reports to parties designated as recipients of final copies.

Call today and ask for Jan.

(281) 579-2351

Or, send us an e-mail.

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